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Weekly Outreach Updates

Week of July 27 – July 31, 2020 

Our Homeless Liaisons started their outreach in San Dimas at 9 am at the Lone Hill Park and Ride and hiked into a piece of land across the street that’s between the San Dimas Wash and the 210 Fwy.  They didn’t find evidence of past and possible recent encampments. They hiked as far back as possible without hopping fences and found what looks like a current campsite but no one was around. They also checked along the railroad tracks under the 210 Fwy. But found no one around.

Next, they set out to find a client who had some medical issues. They went to the Faith Church and the Holy Name of Mary Church. They were not able to catch up with the client and hope to try again next week.  While at Holy Name of Mary Church they did engage an individual that was sitting in the shade next to the church. They spoke with him at length and gave him a hygiene kit and their business card. He was very nice but wasn’t open to accepting services at this time. We let him know that we’re available if he changes his mind and that we’ll be the area every Thursday.

Next, they followed their established route and checked out the area behind the Red Roof Inn, the Motel 6 parking lot, the bowling alley, the front and back of the Target shopping complex, both recycling centers, and the Planet Fitness back parking areas.  They did not encounter anyone.

We currently have 10 of our Homeless in Project Room Key.

Week of July 20 – July 24, 2020 

On Tuesday one of our Liaisons went out with the Keck medical team to try to locate a client who has a medical condition but was not able to locate him.  They then went to the Faith Church and spoke to the Pastor who wasn’t able to provide them with an update on the clients’ location, they hadn’t seen him in a few days. The Liaison and Keck medical team check the surrounding area but couldn’t find him.

On Thursday our Liaisons started outreach at Red Roof Inn but did not come across anyone that needed assistance. They then visited the Planet Fitness parking area, Chaparral bowling lanes parking lot, and both recycling centers, the Target shopping center, as well as the Motel 6 parking lot for signs of recent activity but no one was at any of the sites. They made our way to the Lone Hill Park & Ride site to follow up with a client who currently has a pending PRK referral. They made their way to her encampment near the freeway, to give her an update. They found another individual there and spoke with him about PRK and he stated he did not want services at this time, but would like assistance with an ID voucher. They were able to provide him with an ID voucher and a hygiene kit. There was another individual at the encampment but he declined services as well. They inquired about a possible encampment across the street and they confirmed there are 4 individuals who stay in that encampment. Our Liaisons made their way over there and proceeded to look for them. They walked passed the railroad tracks and made their way through the area and stopped once they got near the wash but were unable to locate anyone. 

We currently have 9 of our homeless in Project Room Key.

Week of June 29 – July 2, 2020

San Dimas: The Navigators started out at the Red Roof Inn and walked back to the bluff overlooking the railroad track. There were signs of possible recent camping but found no one. Next, they drove through the Lowes and Village parking lot and encountered an individual who was on his way to the recycling center. They asked if he wanted a sack lunch or help with services but he declined. There were no RV’s in the parking lot.

Next, they went to check out the Planet Fitness roof area and didn’t find any signs of a recent encampment. They drove through the parking area and there were signs of recent activity around the store dumpsters. Next, they checked out the bowling alley area and found no signs of recent camping.

A San Dimas client called asking about ID vouchers so we went back to the Red Roof Inn handed out ID vouchers, hygiene kits, and sack lunches.

The Navigators checked on referral at Lone Hill Park & Ride to look for a client, but she was not there. Lastly, they checked out both recycling centers but didn’t find anyone.

PRK Referred: 0
PRK Attained: 0

Week of June 22 – 26, 2020

San Dimas: The Navigators started off at the Red Roof Inn, pulled into the back and walked out onto the bluff overlooking the freeway overpass and the railroad tracks, and found no one there and no signs of recent encampments. They checked for RV’s parked in Foothill Village and did not find any that they felt needed assistance.

Next, the Navigators went to the bowling alley area and Planet Fitness area and found no signs of camping nor did they see anyone that appeared to be experiencing homelessness in those spots.

Next, they went by both recycling centers. At the first recycling center, they encountered an individual on a bike that just dropped off some recyclables. He said he wasn’t in need of services. They offered him a hygiene kit but he declined. Next, they went to the recycling center behind Stater Brothers but no one was there.

The Navigators then went to the San Dimas Civic Center, checked out the park, the Chamber of Commerce building, and found an elderly person sleeping on the grass. They left a hygiene kit with a business card inside as they did not want to wake him up. On their way out of town, they engaged a person with multiple plastic bags in a wheelchair and gave a hygiene kit with a business card and asked him to call if he needed housing or any services. He said he had housing and was doing pretty well. They said he can always call me if things change; he was very friendly.

We received two referrals for a couple staying near the Red Roof Inn. They meet the criteria for COVID 19 vulnerability so they were referred to PRK.

PRK referrals made: 2
PRK referrals attained: 0

Week of June 15 – 19, 2020

San Dimas: The Navigators started out at the Red Roof Inn and walked back toward the railroad tracks and found no one. They went to check on a couple living in an RV in the parking lot and gave them an ID voucher, sack lunches, and a hygiene kit.

The Navigators then went to Planet Fitness and checked Montana’s parking lot and backloading area but found no signs of any recent camping and no PEH. There were signs of recent dumpster diving but that was it. The Planet Fitness upper deck/roof access was still locked which helps to keep the roof inaccessible.

We tried to reach out by phone call, to two TAY clients that stay in the area but no one answered. Next, we went to the bowling alley and found signs of dumpster diving but no one was actively staying there that we could see.

We drove through the Target shopping complex including the loading areas in the back and found no one. We went by both recycling areas and found no PEH in either location.

We had two referrals of mothers with minor children that are staying at the Red Roof Inn that were emailed to us. We referred them both to our FSC program. We will keep up with these referrals and follow-up on these next week.

PRK
referred= 0
accepted= 3

Week of June 8 – 12, 2020

On Thursday we started outreach at Red Roof Inn where we spoke to an individual who is PRK eligible, One of our Navigators made a referral on his behalf and we also provided him with an ID voucher. We then visited the Planet Fitness encampment but the door we use to get into the rooftop encampment is now locked, however, we were able to speak to an individual in the parking lot. We had spoken to him prior but had not been able to locate him in the past few weeks, but he is PRK eligible and we made a referral on his behalf.  We then checked for signs of recent activity at the Chaparral bowling lanes parking lot and both recycling centers in the area but no one was at any of the sites. We received several referrals and was able to speak to one woman over the phone who is currently staying in a friend’s garage but is PRK eligible so we made a referral on her behalf. We also spoke to a family who was referred to us. A PRK referral was made for them and I was able to pay for one night for them to stay at Motel 6 in San Dimas. They stated they would be able to pay for their motel stay starting tomorrow.

Week of June 1 – 5, 2020

Our Navigators started their outreach at the Red Roof Inn, they spoke to a mother and son who are currently living in a camper in the Red Roof parking lot. The mother qualifies for PRK, so we made a referral for her and listed her son as her caretaker. We spoke to another gentleman who denied services at this time, but we will continue to try to engage him during our outreach. We spoke with another gentleman we outreached before and let him know we are still waiting on the status of his PRK referral. We proceeded to Motel 6 but did not speak to anyone. We then checked for signs of recent activity at the Planet Fitness rooftop encampment, the Chaparral bowling lanes parking lot, and both recycling centers in the area but no one was at any of the sites.

May 29, 2020

On Thursday the 3 cities team started outreach at the Red Roof Inn but did not come across any potential clients. The Navigators circled around the back of several shopping centers including the San Dimas Target and found no one. Our outreach team proceeded to the Motel 6 and spoke with a client who needed assistance with paying for her room, we were able to pay the difference for her, using our motel voucher program and informed her we were waiting on the status of her PRK referral. Shortly after the visit, we were informed the client got accepted into PRK and we informed her we would provide transportation via Lyft to the check-in location on Friday. Our Navigators then checked for signs of recent activity at the Planet Fitness rooftop encampment but no one was there. They proceeded to the Chaparral bowling lanes parking lot to check for activity in that encampment but no one was there. They continued their outreach by circling around both recycling centers in the area. The first recycling center showed no activity but was able to speak to clients at the second recycling center location. They spoke to one of the clients previously and offered to resubmit her PRK referral since we were not able to locate her in the past weeks. They also spoke with two other individuals who are PRK eligible, referrals were made on their behalf. There was another gentleman who previously refused services but will continue to try to engage with him during future outreach. On Friday, the client that was supposed to check into PRK by noon called and said she needed more time because she needed to place her belongings in a storage unit. We were able to request her check-in date be moved to Saturday. Because of this change, we went back to Motel 6 in San Dimas, where she’s staying and paid for one more night for her. The client will be provided with transportation to PRK on Saturday.

PRK referrals made this week-3

PRK approvals this week-1

May 22, 2020

Earlier on in the week, Tuesday and Wednesday, our Navigators came to San Dimas to look for three clients that were approved for Project Room Key and wanted to connect with them to coordinate transportation.

  • One individual decided to not go forward with PRK and said she was moving to Finland with a friend
  • They couldn’t find the youth couple and are hoping to find them because their intake was on Thursday at 12:15 pm at Motel 6 in Hacienda Heights
  • The third is someone they were hoping to find on Wednesday because they can’t get in touch with him by phone and he was also accepted into Project Room Key. They could not find him. His intake was Thursday at 12:15 pm at Motel 6 in Hacienda Heights.

** If the clients miss their intake they have to re-apply in order to be considered again.

On Thursday, May 21, our Navigators started their outreach at Motel 6 in San Dimas and spoke with a female client that they engaged with last week. She has been insisting to refer herself to Project Room Key. We explained to her that the program does not work that way and that we need to refer her, so she declined to work with us. In the meantime, we provided her with some groceries which she accepted, but she declined a hygiene kit. The Navigators gave her their contact information and encouraged her to call if she needs assistance with food or other services. She is paying for her own hotel room.

We informed a family of 4 at Motel 6 that their Project Room Key application was accepted and will make transportation arrangements for them on Saturday to check-in to the Motel 6 in Hacienda Heights.

The Navigators went to the Red Roof Inn and engaged with a TAY transitional youth individual next to the trail leading to the railroad tracks. He was given a hygiene kit and assessed and referred to Project Room Key. The Navigators will circle back next week and see if he gets approved. He was asked about another youth client that we are trying to locate and he said to check by the bowling alley. The Navigators went but were not able to locate the youth client.

The Navigators came across a San Dimas Sheriff and gave him their business card and explained what we were doing in the area. The Navigators went by the recycling centers looking for clients that we engaged with last week and found no one to engage with. We circled around the back of several shopping centers including the San Dimas Target and found no one.

We are waiting for approval on 5 applications to Project Room Key. We have (5) San Dimas clients at the Motel 6 in Hacienda Heights (PRK); (1) Client at the American Best Value in El Monte (PRK); (2) Clients at the Lincoln Place in Monterey Park (PRK).

May 15, 2020

For San Dimas these are our numbers and outreach efforts:

  • On 5/14/2020:  Our navigators started out at the Target area looking for a client who has been accepted into Project Room Key.  They were unable to locate him and did not get an answer on their phone call to him.  The navigators spoke with the San Dimas Sheriff office and gave the client’s details and contact information.  San Dimas Sheriff is keeping an eye out for our client and will call the navigators if they locate him.  He was scheduled to check-in to the hotel on 5/15/2020 at 11 am.  No word yet if they have located him.
  • Navigators went to the Red Roof Inn and engaged with a TAY (transition-age youth) couple, handed out food, hygiene kits, and enrolled them in the 3 Cities Street Outreach Program.  They did have some underlying conditions so they were enrolled as a couple to Project Room Key.
  • Navigators went to Motel 6 and spoke with the general manager. They shared who they were and gave them their contact information.  They then met with 2 clients that they were working with over the phone.
  • Two clients that they were working with (mother and her daughter) have been awaiting their approval for Project Room Key. Since it’s taking a bit longer to get them approved, we have come up with a plan to house them utilizing our voucher program.
  • Another client located at Motel 6 is exhibiting signs of possible mental illness so the navigators are strategizing on how to get them expedited into metal health services.
  • Navigators arranged transport for an additional client, that was staying at Motel 6, and was recently accepted into Project Room Key.
  • The navigators checked out the roof encampment and back parking lot of Planet Fitness and found no one, but there were signs of a possible recent stay. They will check again next week and see if they come across anyone.
  • We engaged with 4 clients behind the recycling center, handed out food, hygiene kits, and passed out business cards with contact information.  The navigators were able to gather information and enroll 3 out of the 4 individuals.  1 individual did not want to share their information.  We will try again next week.

May 8, 2020

This week has been a busy week for outreach. Our Homeless Liaisons visited all the hot spots that the Sheriff pointed out to them.  These following points are what has happened this week.

  • They went to the Red Roof Inn and walked the trail behind the hotel toward the railroad tracks under the freeway and found no one currently living in encampments.  They introduced themselves to Lisa, who works the front desk at the Red Roof Inn and explained who they were and gave her their business cars in case anyone needs homeless services.
  • They checked out the Chamber of Commerce area, both recycling center, behind Walmart, Stater Brothers, and Target.
  • They engaged with an individual in the Target parking lot, provided him with a hygiene kit, water, and snack bag. They attempted to contact his sister, but no luck. He was interviewed and enrolled him in the 3 Cities Outreach program and have referred him to Project Room Key. They will continue to engage.
  • They scouted out a roof encampment at the Planet Fitness building which appeared to be abandoned.
  • Yesterday, they assessed an individual for Rapid Rehousing, but after a second interview today, they learned he is suffering from Asthma, so they referred him to Project Room Key and are awaiting approval.
  • A previous individual that was placed in Project Room Key was transported to the doctor and got his injured looked at.  His shoulder was set in a cast and he is back at the hotel recuperating.
  • They are working with a husband and wife that are staying in their car and at the Red Roof Inn. They are going back and forth on help.  We are assessing them for Rapid Rehousing.
  • They have assessed and enrolled a woman and her partner, who are staying at Motel 6, into the 3 Cities Outreach program and have referred them to Project Room Key.
  • They outreached to a homeless pregnant woman who is staying at Motel 6. They approved transport for her to go see a doctor and are waiting to hear back from her on her visit. She will be referred to the Family Service Center.
  • They outreached to a mother and daughter that are staying at Motel 6. The mother is 77 and the daughter is 54.  They are assessing available resources and have been referred to Project Room Key.
  • They followed up with a veteran couple that is living in their RV behind Michaelangelo Pizza. They are waiting to hear back from them.

Our Liaisons are spending a full day in San Dimas, which is on Thursdays. Glendora is on Wednesday.  They have yet to make arrangements with La Verne. La Verne is coordinating with Tri-City and another coordinator they’ve contracted with Claremont and Pomona.  The other days of the week are following up with clients, both in San Dimas and Glendora, and checking in with them at their hotels to make sure they have their needs met.  We have a weekly meeting on Tuesday at 10:30 to discuss updates and plan for the week or any problems that they need our help with.

April 14, 2020

  • Our Liaisons will be meeting with the Sheriff for a Ride-a-Long on Thursday at 9 am. Not necessarily in the same vehicle, but following each other with a car radio/phone to communicate.  I believe there will be 2 deputies and Captain Andy Berg that will take part.
  • Our Liaisons are currently working with (4) homeless individuals here in San Dimas and have enrolled them in the Coordinated Entry System through the County.
  • They will start a call log system next week so that we can upload any calls that we get and then we can see the tracking.
  • We are revising the referral form because we’ve noticed that some individuals that we’ve come across have medical issues that may allow them to get priority assistance and shelter.  So the new form will have questions regarding medical conditions.  This form will be distributed by the end of the week to our public safety.

Week of April 15, 2020:  San Dimas

  1. We offered to refer a client to Project Room Key but he wants to check out the hotel first.
  2. We referred a client to Project Room Key but they backed out at the last minute. We will be housing them until the end of the month
  3. We referred a client to a family program but they refused to go
  4. We met with San Dimas Sheriff Department and had a meeting to discuss the details about the 3 Cities Outreach Program and went on a tour of all the hot spots for San Dimas.

 

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