Metrolink is responsible for the maintenance of our railroad crossings. You may contact them directly at (888) 446-9721. However, requests for new signs, pavement markings, or railroad crossing signals should be directed to the City’s Engineering Division. If you would like to report a railroad crossing problem or would like additional information, you call (909) 394-6240 between 8:00 a.m. and 5:00 p.m., Monday through Friday.
Contact the Sheriff’s Department at (909) 450-2700. The Sheriff’s Department will contact the on-call staff member.
There is a limit of 15 gallons or 125 lbs of materials per load. If you have additional questions regarding Household Hazardous Waste collection events or other environmental questions, please visit Project Pollution Prevention’s website at the link below, or call them at 1(888) CLEAN LA. For more information, you may call (909) 394-6240.
Please follow the link below to see the most current list of such facilities or call (909) 394-6240. RV sewage disposal facility locations
The City’s extensive stormwater drainage system consists of inlets or catch basins, underground pipelines, drainage swales and open channels. Residents are urged not to dispose of leaves or grass clippings into open drainage systems or to place debris or storage in a location that would impede the flow of water into these systems. Such action may result in serious flooding. In the event of flooding due to heavy rainfall that may be caused by a blockage of the storm drainage system, call the Engineering Division at (909) 394-6240, Monday through Friday from 8 am to 5 pm. If you are calling during non-business hours please feel free to leave a message and someone will get back to you as soon as possible. Life-threatening flood emergencies should be reported by calling 9-1-1. Primarily, your responsibility is to help to eliminate the amount of debris deposited in our storm drains that can cause flooding. Waste allowed to accumulate in storm drains can also pollute adjacent areas and subsequently, beaches downstream.
Contact the Inland Valley Humane Society at (909) 623-9777.
Alleys open to public passage are maintained on a periodic basis by the Streets Maintenance Division. Alleys in need of maintenance may be reported to the Public Works Department (909) 394-6240.
San Dimas residents can take used oil and filters to Certified Tire and Service Center (also called Good Year) at 100 W. Bonita Ave. (951) 369-0025. Otherwise, residents may take used motor oil to any Los Angeles County Household Hazardous Waste Round-Up Event. Schedule and Locations can be found at https://dpw.lacounty.gov/general/enotifycalendar/calendar.aspx
Please, do not allow yard clippings, leaves, oil or any other debris to reach the catch basin. Contact the Streets Maintenance Supervisor at (909) 394-6271 to report an obstructed or smelly catch basin. Please give the exact location of the catch basin, as well as your name and phone number so that we may reach you if more information is needed. For more information, you may call (909) 394-6240.
The City provides information regarding floodplains and flood zones. The Federal Emergency Management Agencies Flood Insurance Rate Maps are available for your review at the Public Works section at City Hall. If you need assistance in determining whether a property within the City lies in a Special Flood Hazard Area, you may contact the Engineering Department at (909) 394-6240. Please be ready to provide the address of the location for which you’d like flood zone information.
Information regarding used tires, including locations of tire recycling facilities in Los Angeles County and other facts about tires, can be found on Los Angeles County’s Waste Tire Recycling Program website by clicking https://pw.lacounty.gov/epd/tirerecycling/index.cfm For more information, you may also call (909) 394-6240.
If you would like to report a malfunctioning streetlight, you may click on the link below to fill out a report at Southern California Edison’s (SCE) website or call SCE’s toll-free street light request number at 1-800-655-4555. The following is the information that will be requested: a) Location of the pole (i.e. the light is located in front of this street address or across from this street address). b) Type of pole (concrete, wood, etc.) c) Condition of the light (is the light out or does it recycle on or off?). d) Pole number. The pole number is engraved on a thin vertical metal strip located approximately six feet up the pole, and it contains seven numbers and ends in the letter E (e.g. 2153060E). If lights are not repaired within 7 working days please call us at (909) 394-6240, so that we can investigate the status of your repair request. Street lighting is important to our community and we appreciate your efforts in reporting lights that need repair.
Property owners are responsible for maintaining parkways directly adjacent to their homes and businesses. To report damaged parkways, contact the Public Works Department at (909) 394-6240
Contact the Streets Maintenance Supervisor at (909) 394-6271. Please leave your phone and the exact location of the sidewalk in need of repair, and it will be added to our repair schedule.
The Street Maintenance Division of the Public Works Department is responsible for sweeping streets. You can assist the City in providing good maintenance by ensuring that your vehicles are parked in your driveway, trash cans are off the street, and all other obstructions are removed so that the street sweeper is able to provide the best service possible. Our objective is to sweep arterials, collectors, and bike lanes monthly, and residential streets twice monthly. We also sweep sand and debris from arterials, collectors, and bike lanes after every major rain storm. Sweepers also respond to special requests for immediate pickup of debris creating traffic problems, such as broken glass. In addition to helping keep the city clean, sweeping reduces health hazards by ensuring trash doesn’t accumulate and become a harborage for insects and rodents. For additional information, please call the City Yard at (909) 394-6270 between 6am and 4pm, Monday through Friday.
Call the Graffiti Hotline at (909) 542-2500. Please give a detailed description of the location, including the nearest cross streets if possible. If the graffiti is located on private property, it is the property owner’s responsibility to remove or paint over the graffiti. For more information, you may call (909) 394-6240.
The Engineering Division has a Traffic Safety Committee responsible for the maintenance of over 33 signalized intersections within the city limits 24 hours a day. Call 394-6240, Monday through Friday between 8 a.m. and 5 p.m. to report any signal malfunctions. After 5 p.m. call the Sheriff’s Station at (909) 450-2700.
For bulky item pick-up, including furniture, white goods (i.e. refrigerators)and “E-Waste”, contact Waste Management at (800) 266-7551 for instructions and information. E-Waste is defined as electronic waste (such as a computer, monitor, TV, microwave oven, cell phone, etc). For additional information on E-Waste and other Household Hazardous disposal events, please visit the link below for the current regional schedule. For more information, you may call (909) 394-6240.
All potholes are repaired by the Streets Maintenance Division. Please contact the Streets Maintenance Supervisor at (909) 394-6271 and leave your name and phone number, along with an exact location of the pothole, and an address, if possible.