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Don’t know who to contact for trash and recycling issues? Water issues? Electrical issues? These services (and more) are provided by outside agencies and not by the City of San Dimas. The following services are provided by the agencies listed below and not by the City itself:

 

 

 

ELECTRICAL SERVICE PROVIDER:

Southern California Edison
Phone: (800) 684-8123
Website (English):  www.sce.com
Website (Espanol):  www.sce.com/es

COMMON REASONS TO CONTACT:

  • Calls for Service
  • Items in power lines
  • Tree trimming around power lines
  • Street Light Outage
  • Receive power outage information
  • Billing Questions
  • Power Line Projects

GAS SERVICE PROVIDER:

Southern California Gas Company
Phone: (800) 427-2200
Website (English):  www.socalgas.com
Website (Espanol):  www.socalgas.com/es/home

COMMON REASONS TO CONTACT:

  • Calls for Service / Repair
  • Billing Questions
  • Gas Line Construction Projects

TELEPHONE, TELEVISION, & INTERNET SERVICE PROVIDERS: 

Frontier Communications
Phone: (855) 791-8382
Website – San Dimas:  https://go.frontier.com/availability/ca/san-dimas
Website (English):  https://frontier.com/
Website (Espanol):  https://frontier.com/es 

Spectrum
Phone: (626) 857-1075
Website (English):  www.spectrum.com
Website (Espanol):  https://espanol.spectrum.com/ 

COMMON REASONS TO CONTACT:

  • Calls for Service / Repairs
  • Billing Questions
  • Drooping or hanging cable wires

WATER SERVICE PROVIDER:

Golden State Water Company
Phone: (800) 999-4033
Website (English):  www.gswater.com
Website (Espanol):  www.gswater.com/espanol/

COMMON REASONS TO CONTACT:

  • Water leaking in the public right of way (e.g. water come up through the street)
  • Water Construction Projects
  • Calls for Service / Conservation
  • Billing Questions

WASTE AND RECYCLING SERVICE PROVIDER:

Waste Management
Phone: (909) 599-1274 or (800) 266-7551
Website:  https://www.wm.com/us/local/ca/san-dimas/residential

COMMON REASONS TO CONTACT:

  • Calls for Trash / Recycling Service
  • Billing Questions
  • Bulky item pickups (property owner must call to schedule pick up)
  • Dumpster rentals
  • Abandoned item(s) notification

CALTRANS:
Phone:  (213) 897-3656
Website:  http://www.dot.ca.gov/d7/

COMMON REASONS TO CONTACT:

  • Planned freeway closures
  • Freeway Ramp Traffic Signals
  • Freeway Project Information
  • Freeway Traffic or Work Zone concerns
  • Freeway Maintenance Service Request
  • Freeway Damage Claim

TRANSIT PROVIDERS:

Metrolink
Phone: (800) 371-5465
Website:   https://www.metrolinktrains.com/customer-service/contact-info/ 

BNSF Railway
Website:  www.bnsf.com

Gold Line
Phone:  (626) 305-7000
Website (San Dimas):  https://foothillgoldline.org/cities_stations/san-dimas/
Riding the Gold Line (Phone): (323)GO-METRO
Riding the Gold Line (Website):  metro.net   

Pomona Valley Transportation Authority
Phone: (909) 596-7664
Website: www.pvtrans.org

Foothill Transit
Phone:  (800) RIDE-INFO
Website:  http://foothilltransit.org/

CALIFORNIA PUBLIC UTILITIES COMMISSION (CPUC)

The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies, in addition to authorizing video franchises. CPUC’s five Governor-appointed Commissioners, as well as staff, are dedicated to ensuring that consumers have safe, reliable utility service at reasonable rates, protecting against fraud, and promoting the health of California’s economy. For general questions or complaints, please contact the CPUC’s Consumer Affairs Branch, which assists consumers who have questions about rates or services regarding electric, natural gas, telephone, or water utilities. The Consumer Affairs Branch will work with consumers to resolve an issue with their utility company.

CONTACT INFORMATION:

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