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COVID-19 Community Resources

This page contains information and web links for City of San Dimas, Los Angeles County, the State of California, federal, and community programs and services that help residents impacted by the COVID-19 pandemic. This page will continue to be updated as more resources develop.

Please look out for each other and check-in with your neighbors during this challenging time. We are in this together, and we will get through this together!

View the latest press releases here: https://sandimasca.gov/coronavirus-update-on-city-of-san-dimas/

Meals for Seniors

If you are interested in being a part of the Senior Lunch Program, call (909) 394-6290. Participants will be able to pick up their lunch curbside on Wednesdays between 10:30 am – 1 pm outside of the entry doors of the Multi-purpose lunchroom and will receive a five-day supply of boxed lunches and frozen meals.  Participants are encouraged to bring a tote bag to transport the boxed lunches and frozen meals provided.

Waste Management

Waste Management is continuing to provide their normal services. Should you need to contact them, call (800) 266-7551 for trash and recycling service questions, billing questions, bulky item pickups, and more. Below is an update on what Waste Management is doing to help the residents and businesses of San Dimas through the COVID-19 pandemic:

Solutions Focused on Service

  • By reducing the number of team members on the sorting line, slowing the down the material lines and keeping with approved protocols, Waste Management’s Material Recovery Facility (MRF) has resumed operations starting May 4
  • Temporarily suspended collection calls and service cut-offs for non-payment
  • Proactively reached out to commercial customers to reduce or increase service for impacted businesses
  • Accelerated investments in self-service options for greater customer ease such as  MyWM mobile app where you can keep tabs on your trash truck in real-time, manage your account and request services such as bulky item pickup

Service Impacts

  • As people have sheltered at home, residential trash volumes have increased at a rapid rate. More materials at the curb equal longer collection times and multiple trips to the landfill and transfer stations or MRFs for WM. This  means collection may occur later in the day
  • Local businesses are suspending, reducing, or canceling service. There is a potential reduction of franchise fees due to commercial and industrial business closures

Giving Back to our Communities

  • WM San Gabriel Valley District is donating $1,000 to the San Dimas Cares program to help residents in need of meals and essential services. 
  • Recently, inspired by our employees’ desire to give back, we launched our ‘WM Million Meals campaign’ which was a two-week employee match program that raised funds for Feeding America and Food Banks Canada. Through our combined efforts, the WM family provided 1,895,820 meals to those experiencing food insecurity due to the pandemic 

 Serving and Protecting our Employees

  • Adhering to the latest CDC and OSHA guidelines
  • Wage and benefit guarantees
  • Child care and elder care assistance
  • Internal processes reorganized to observe social distancing.  Providing sanitizer, masks and additional PPE for drivers
  • Created Call Centers fully operational with a work-from-home option (approx. 2,000 team members)
City Facility Closures

While City Hall is open to the public, the Senior Center, Community Building, and Recreation Center are closed to the public. 

Who to Contact?
City Hall Main Line: (909) 394-6200
Administration Department: (909) 394-6210
Public Works Department: (909) 394-6240
Community Development Department: (909) 394-6250
Parks and Recreation Department: (909) 394-6230

Parks and Trails

The Parks and Recreation Department has set-up a Virtual San Dimas Recreation Facebook Page and a Virtual Recreation Web page on the City website so that San Dimas residents can access instructional videos and age-appropriate activities while being “Safe at Home”

  • All San Dimas multi-use trails are open, with the following restrictions:
    • Trail users are encouraged to check the Trails LA County website for updated guidelines,
      notifications, and up-to-date information prior to visiting. The website offers information for over
      600 miles of trails that residents can visit and experience
    • Download the Trails LA County mobile app before heading out for real-time updates and offline
      location tracking and trail information to explore the trail network
    • Do not visit public trails and trailheads if feeling sick and/or exhibiting symptoms of illness
    • Follow all posted regulations at trails and trailhead facilities
    • Physical distancing of 6 feet always required. No group gathering allowed
    • Limit visit to members of your household only
    • Trail users over the age of 2 are required to wear face coverings at trailheads, parking lots and
      while on the trail
    • Avoid popular locations that are prone to crowds
    • Bring water, hand sanitizer and/or disinfecting wipes to wash or sanitize hands frequently
    • Practice the leave-no-trace principles on the trails to protect park staff and wildlife
  • The following play and sports amenities are closed
    • Marchant Park – Playground, Basketball Courts, Baseball Fields, Picnic Gazebo, tables, and park benches
    • Lone Hill Park – Playground, Softball Fields, Basketball Courts, tables and park benches
    • Pioneer Park – Playground, Skate Park, Outdoor Fitness Equipment, Baseball Fields, Basketball Courts, Picnic Gazebos, and park benches
    • Civic Center Park – Playground, tables, and park benches
    • Ladera Serra – Playground, Basketball Courts, tables and park benches
    • Loma Vista Park – Playground, table, and park benches
    • Via Verde Park – Playground, table, and park benches
    • Horsethief Canyon Park – Playground, Soccer Fields, LA County Nature Centre, Gazebo, tables, and park benches
    • San Dimas Sportsplex – Baseball Fields, Softball Fields, Soccer Fields, Track, Basketball Courts, tables, and park benches.
    • Parks locations remain open as outdoor-only facilities. Operation Hours-Sunrise-Sunset.
    • Limited restroom availability from 7:00 AM – 5:30 PM
    • No group congregations at outdoor-only facilities. Social distancing is required.
    • Park buildings & indoor facilities are closed to the public, including San Dimas Recreation Center, Stanley Plummer Building, Marchant Recreation Center, Ladera Serra Recreation Center, & Walker House.
    • The San Dimas Dog Park remains open during normal park operating hours (7:30 am – 5:30 pm).
  • The San Dimas Golf Course is now open, with the following restrictions:
    • Golf courses are open for regular play of no more than 4 players per tee time. Tee times will be
      at least 10 minutes apart. No tournaments or group play
    • Physical distancing of 6 feet always required. No group gathering allowed
    • Online reservations and payment recommended. Golf courses will accept payment online, only by
      debit, credit or gift card
    • Pushcarts and walking recommended. Golf carts are limited to single riders
    • Rental golf clubs and pushcarts are not available
    • Bring your own water. Drinking fountains are closed
    • Golfers may not touch, remove or adjust the flagstick during their round. Course green cups are
      touchless. Rakes, ball washers, benches, divot boxes, and sand bottles will be removed
    • Driving ranges open. Practice putting and chipping greens remain closed
    • Clubhouses and pro shops remain closed. Restaurants and cafes open for take-out only
  • Equestrian Centers are open with the following new guidelines and restrictions:
    • Physical distancing of six (6) feet is required at all times.
    • Face coverings are required at all times while in the common areas, including, without limitation, parking lots and stables.
    • Face masks are not required during riding so long as physical distancing is maintained.
    • Facility operator and staff shall wear a face covering and gloves at all times.
    • Rides (Horse string) will be a single file and a maximum of four (4) riders at a time while practicing physical distancing. This is for trail use only.
    • Private horse lessons will require proper physical distancing, and both instructors and students must wear face coverings at all times.
    • Lessons shall be a maximum of two (2) participants at a time and conducted in a round pen. Round pen must be large enough to allow for physical distancing during lessons.
    • Maximum number of riders in a round pen shall be determined by the size of the pen. At all times, round pens must be large enough to allow for physical distancing.
    • Only one (1) horse and one (1) boarder will be allowed within the wash racks at a time.
    • All boarders must use their own wash rack supplies, and hoses will be sanitized regularly.
  •  Tennis Courts are open with the following new guidelines and restrictions:
    • Physical distancing of six (6) feet must be maintained at all times.
    • Only singles play will be permitted.
    • Each participant must bring their own bucket of balls with their initials on each ball. Participants will only be permitted to handle their own tennis balls.
    • Participants will be required to wear face coverings at all times except during play.
    • Bring water and hand sanitizer or disinfecting wipes to wash and sanitize hands frequently.
    • Private lessons are allowed using proper physical distancing techniques. Both the student and instructor will be required to wear face coverings. No lessons involving two (2) or more tennis students are allowed.
Resources for Businesses

**Governor Newsom released updated industry guidance for businesses. The guidance will help drive reopening for some sectors including retail, manufacturing and logistics. Click https://covid19.ca.gov/roadmap/ for more information and to see the new guidance**

The City of San Dimas put together a spreadsheet for the different funding relief options and resources for your business. The resource guide provides information on County, State, and Federal funding resources. View it HERE.

Additionally, ChamberofCommerce.org created a thorough Q&A guide on the top 6 questions they have noticed businesses askingalong with easy-to-understand information about the $2 trillion stimulus bill.

View the information here: Coronavirus Small Business Issues and Solutions Guide

Los Angeles County has launched a new Disaster Help Center to support a wider range of business owners and workers adversely affected by the COVID-19 health emergency. The Disaster Help Center’s new, centralized call center and website include resources for nonprofit organizations, tenants, and landlords. The Center has also expanded its hours of operation. You can now access its free, one-on-one counseling from 8:30 am to 5:30 pm (Monday through Friday) and 10 am to 3 pm (Saturdays). Whether you are a business owner who’s struggling to keep your doors open, a worker who’s uncertain about your next paycheck, or an unbanked LA County resident looking for a safe and affordable way to receive your Economic Impact payment, the LA County Disaster Help Center is available for immediate assistance.

Call them at (833) 238-4450, visit their website at https://LACountyHelpCenter.org, or email DisasterHelpCenter@lacounty.gov

San Dimas Restaurants

Support your San Dimas businesses! View the most up-to-date information on the services still being provided by restaurants, cafes, and breweries in the City of San Dimas: https://sandimasca.gov/wp-content/uploads/2020/07/San-Dimas-Restaurant-Brewery-Caf%C3%A9-July-2020.pdf

Donate/Volunteer

The City of San Dimas is looking for volunteers! With the Stay at Home Order in effect, we recognize that if you’re staying home, you’re already doing the best thing any of us can do to help reduce the spread of COVID-19. While we are urging the general public to stay at home, we cannot forget that our non-profit partners, who are providing life-sustaining services, are still in need of support. Volunteers are essential during this time. If you or an organization would like to volunteer, please contact (909) 394-6230 or sdcares@sandimasca.gov for opportunities.

Can’t Volunteer? Here are some ways you can help from home:

  • Adopt seniors in your neighborhood: Call or text your neighbors to see how they’re doing. Ask if they need help and offer to get them food or supplies, if you’re able. Drop off supplies on your neighbor’s porch to continue social distancing
  • Help others become more tech-savvy: Staying at home doesn’t have to mean social isolation. Offer to support your less tech-savvy friends, relatives, or neighbors by connecting them with others online. Call them and walk them through how to start or answer a video call through Google Hangouts, Facebook Messenger, WhatsApp, or other free platforms
  • Engage your kids to help spread joy: Have the kids create window art and beautify your house from the inside out. Consider using the CDC’s general principles when talking to children about COVID-19
  •  
Donate Blood

The American Red Cross now faces a severe blood shortage due to an unprecedented number of blood drive cancellations in response to the coronavirus outbreak. Healthy individuals are needed now to donate to help patients counting on lifesaving blood. Individuals can schedule an appointment to give blood with the American Red Cross by visiting RedCrossBlood.org, using the Red Cross Blood Donor App, calling 1-800-REDCROSS or activating the Blood Scheduling Skill for Amazon Alexa. The Red Cross has implemented new measures to ensure blood drives and donation centers are even safer for our donors and staff.

Phone Lines for Relief

On March 31, Governor Newsom announced the “Stay Home. Save Lives. Check In” campaign urging Californians to make telephone calls to check in on older Californians in their life. The goal is to make sure older and at-risk Californians are staying healthy, safe, and connected while they remain at home to save lives. In coordination with non-profit, local 2-1-1 systems, the State of California also launched a hotline to help Californians answer questions, (833) 544-2374. The hotline will be a one-stop-shop for queries and assistance during this crisis. The State is also partnering with AARP to send mailers to older residents, 65 and older, with useful resources and information to help adapt to the stay at home order.

211 LA is the central source for providing information and referrals for all health and human services in LA County. Our 2-1-1 phone line is open 24 hours, 7 days a week, with trained Community Resource Advisors prepared to offer help with any situation, any time. Our community services go far beyond phone referrals – explore our website to learn more. If you are calling from outside Los Angeles County or cannot directly dial 2-1-1, call (800) 339-6993.

Mental Health Resources

The Los Angeles County Department of Mental Health (LACDMH) supports the wellbeing of our County family, friends and colleagues. When you hear, read, or watch news about an outbreak of infectious disease, you may feel anxious and show signs of stress—even when the outbreak affects people far from where you live and you are at low or no risk of getting sick. These signs of stress are normal and may be more likely in people with loved ones in parts of the world affected by the outbreak. During an infectious disease outbreak, care for your own physical and mental health and reach out in kindness to those affected by the situation.

County residents may also download and use apps to practice self-care and support wellbeing on their mobile devices. A list of suggested apps is available in our Your Wellbeing on Your Terms” brochure. LACDMH’s 24/7 Access Line at (800) 854-7771 is available to provide mental health support, resources and referrals.

Visit https://dmh.lacounty.gov/covid-19-information/ for more resources and information.

COVID-19 Testing Sites

All Los Angeles County residents who want a test should first call their Primary Care Provider or Healthcare Center to get a test at their facility. If you do not have this care, testing is offered across Los Angeles County. For testing locations and to make an appointment, click here

As recommended by the LA County Department of Public Health, priority is given to those in the following groups:

  • People with the following symptoms:
    • Fever
    • Cough
    • Shortness of breath
    • Chills
    • Repeated shaking with chills
    • Muscle pain
    • Headache
    • Sore throat
    • New loss of taste or smell
    • Congestion or runny nose
    • Nausea or vomiting
    • Diarrhea
    • People working or living in places such as skilled nursing facilities, group homes, residential care facilities, and persons experiencing homelessness.
    • People who were in close contact with someone with COVID-19.

And in accordance with California Department of Public Health Testing Guidance, testing is also available when there is additional testing capacity if you do not have symptoms and you are an essential worker with frequent contacts with the public in these sectors: health care, emergency services, food and grocery, retail or manufacturing, public transportation, and education. To view a complete list of the essential worker’s group from the California Department of Public Health, click here

State and County Executive Orders
Grocery Store Hours
NameContactAddressHours of OperationsAccommodations
ALBERTSONS(909) 599-8836220 E. Bonita Ave., San Dimas, CA 917737am-9pmaccommodating seniors from 7 am –   9 pm
COSTCO(909) 962-5507520 N. Lone Hill Ave., San Dimas, CA 91773

Mon-Fri – 10am-8:30pm
Sat – 9:30am-6pm             
Sun – 10am-6pm

Tue & Thur – 8 am –  9 am Seniors and those with disabilities
SMART & FINAL(909) 592-21901005 W. Arrow Hwy, San Dimas, CA 917738am-8pmopen 7:30 am everyday for seniors, those who are disabled, and pregnant
STATERS BROTHERS(909) 599-13741425 W. Arrow Hwy, San Dimas, CA 917738am-9pmPriority 7:45 am seniors

*These hours are current as of 3/25 and are subject to change at the discretion of the store.

Residential Resources and Relief Programs

View resources and relief programs from the Southern California Edison, Southern California Gas Company, Golden State Water Company, Spectrum, Verizon, and Los Angeles County resources. This document will be updated as things are added or change. View them HERE.

Project Roomkey Information

Please click here for an update on Project Roomkey from San Dimas Mayor Emmett Badar

Project Roomkey is a collaborative effort by the State, County and the Los Angeles Homeless Services Authority (LAHSA) to secure hotel and motel rooms for vulnerable people experiencing homelessness. It provides a way for people who don’t have a home to stay inside to prevent the spread of COVID-19.

Project Roomkey aims to not only protect high-risk individuals but to also prevent the spread of the deadly virus in our communities and protect the capacity of our hospitals and healthcare system by providing a place for individuals to safely isolate. In this period of economic downturn and unemployment, Project Roomkey is also
helping keep local businesses open and members of our community employed.

For more information and frequently asked questions, click HERE

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